Insurance companies and InsurTech platforms struggle with claims processing volume overwhelming adjuster capacity. Our managed offshore teams handle complete claims workflows with institutional-quality accuracy and rapid resolution.
Stop struggling with
- Claims processing backlogs affecting customer satisfaction
- Manual data entry consuming adjuster time
- Investigation documentation creating bottlenecks
- Inconsistent processing quality across claim types
- Settlement documentation preventing closure scalability
Start achieving
- Rapid claims processing with zero backlogs
- Perfect claims data accuracy and documentation
- Streamlined investigation and settlement workflows
- Adjusters focused on complex claims and customer service
- 50% reduction in claims processing costs
Request A Proposal
Let’s start with a few simple questions about you.
Client Retention
Clients stay because they don’t have to supervise us.
Cost Savings
Structured execution without internal headcount growth.
Accuracy
Because your ops can’t afford inconsistency at scale.
These aren’t project-based numbers. They’re system-level outcomes—visible across cycles and functions.
Strategy is abundant. Execution is rare.
Backed by the Operators that Keep the Real Economy Running
“Working with Assivo felt different from the very start. Their team brought a level of strategy development that matched TreviPay’s most complex operational challenges—the kind of customization we never imagined an offshore partner could deliver.
What impressed me most was the execution: precise, disciplined, and unwavering in integrity, reminiscent of the standards I came to value in over two decades of military service. Assivo doesn’t just deliver capacity—they deliver order, clarity, and results you can depend on.”
—Jim Knickerbocker, Director of Strategic Projects, TreviPay
Built for America’s Middle Market, Recognized by Its Leaders
Claims Volume Management
Processing insurance claims across multiple product lines exceeds adjuster capacity during peak periods
Investigation Coordination
Manual claims investigation requires specialized documentation and evidence management
Settlement Documentation
Claims resolution requires detailed documentation and regulatory compliance
Quality Consistency
Varying processing standards across different adjusters affects claims outcomes
Technology Integration
Managing claims processing across different platforms requires specialized coordination
How We Help
Our managed teams provide comprehensive claims processing including data entry investigation support documentation compilation settlement preparation and regulatory compliance. We ensure systematic processing while maintaining data accuracy and adapting to varying claims requirements across insurance organizations.
Key Capabilities
Complete claims data processing and management
Investigation support and documentation coordination
Settlement preparation and compliance verification
Claims workflow optimization and quality control
The Challenge
A Series C InsurTech platform processing auto and property claims struggled with claims data extraction from multiple sources. Their data science team spent excessive time on data preparation instead of analytics model development.
Our Solution
Our dedicated offshore claims processing team provides comprehensive data management including claims intake investigation support documentation compilation settlement preparation regulatory compliance customer communication workflow coordination and reporting optimization across all insurance systems and platforms.
Client Results
- Reduced claims processing time by 80%
- Achieved 99.9% data accuracy
- Cut claims processing costs by 50%
- Improved customer satisfaction by 45%
- Increased processing capacity by 75%
VP Claims Operations | Series C InsurTech Platform | Auto & Property Claims | Implementation within Weeks
Structure Delivers Results
Processing Excellence
Systematic claims validation with comprehensive data review achieving optimal accuracy and settlement efficiency
Investigation Support
Structured documentation ensuring thorough claims processing while maintaining consistent quality standards across all claim types
Insurance Expertise
Specialized teams experienced in claims processing investigation coordination and insurance workflow best practices
Compliance Integration
Regulatory compliance protocols with complete audit trails and systematic quality control throughout claims processing
From Inquiry to Excellence
Introductory Meeting
Understand your claims processing requirements investigation needs and current insurance claims system landscape
Requirements Alignment
Assess your current claims workflows and identify opportunities for processing improvements and optimization
Tailored Proposal
Receive a comprehensive solution designed for your specific claims processing and investigation requirements
Structured Onboarding
Implement claims protocols train specialized insurance teams and establish systematic quality control measures
Measurable Outcomes
%
High-Volume Claims Processing
99.9%
Data Accuracy
%
Accelerated Settlements
50%
Cost Reduction
75%
Capacity Increase
Client Success Stories
“Their offshore claims team transformed our processing efficiency. Perfect data management while our adjusters focus on complex investigations and customer experience.”
“The managed service model enabled our platform to scale claims operations without adding headcount. Institutional-quality processing at startup speed.”
Industry Applications
Insurance Companies
Multi-line claims processing across auto property life and specialty products
InsurTech Platforms
Digital claims workflows and automated processing integration
Third-Party Administrators
Claims processing support for self-insured organizations
Insurance Analytics Firms
Claims data processing for predictive modeling and risk assessment
Reinsurance Companies
Claims analysis and settlement coordination for reinsurance portfolios
Digital Insurance Platforms
High-volume claims processing for online insurance products
Expected Outcomes
Streamlined claims processing operations
99.9% data accuracy across all claims
Accelerated settlement timelines
Reduced claims processing operational costs
Improved customer satisfaction and communication
Enhanced claims workflow efficiency
Frequently Asked Questions
All insurance claims including auto property casualty life health and specialty insurance products.
Claims expertise with multi-level validation and compliance verification achieves 99.9% accuracy consistently.
Yes we process everything from simple auto claims to complex commercial liability and catastrophe claims.
Enterprise-grade security protocols with encryption access controls and complete audit trails.
We have pre-trained expertise on 300+ software packages. We commonly see Guidewire ClaimCenter Duck Creek Claims CSC CyberLifeCRE Mitchell Cloud and Snapsheet but we adapt to any system you use.
Yes we provide the claims processing infrastructure many InsurTech platforms rely on.
Priority processing protocols ensure critical claims receive immediate attention and expedited resolution.
Trusted by the Institutions that Set the Standard
Driving Efficiency Across the Portfolios of Leading Global Investors
Accelerate claims resolution with perfect processing and customer service.