E-commerce retailers and fulfillment platforms struggle with order volume overwhelming processing capacity. Our managed offshore teams handle complete order workflows with perfect accuracy and rapid fulfillment coordination.
Stop struggling with
- Order processing backlogs affecting customer satisfaction
- Manual fulfillment coordination consuming operations time
- Payment processing delays impacting cash flow
- Shipping coordination creating delivery bottlenecks
- Order errors preventing customer retention
Start achieving
- Rapid order processing with zero fulfillment delays
- Perfect payment coordination and shipping management
- Automated fulfillment workflows and carrier coordination
- Operations teams focused on strategy and optimization
- 50% reduction in order processing costs
Request A Proposal
Let’s start with a few simple questions about you.
Client Retention
Clients stay because they don’t have to supervise us.
Cost Savings
Structured execution without internal headcount growth.
Accuracy
Because your ops can’t afford inconsistency at scale.
These aren’t project-based numbers. They’re system-level outcomes—visible across cycles and functions.
Strategy is abundant. Execution is rare.
Backed by the Operators that Keep the Real Economy Running
“Working with Assivo felt different from the very start. Their team brought a level of strategy development that matched TreviPay’s most complex operational challenges—the kind of customization we never imagined an offshore partner could deliver.
What impressed me most was the execution: precise, disciplined, and unwavering in integrity, reminiscent of the standards I came to value in over two decades of military service. Assivo doesn’t just deliver capacity—they deliver order, clarity, and results you can depend on.”
—Jim Knickerbocker, Director of Strategic Projects, TreviPay
Built for America’s Middle Market, Recognized by Its Leaders
Order Volume Management
Processing customer orders across multiple channels exceeds fulfillment capacity during peak periods
Payment Coordination
Manual payment processing requires specialized financial expertise and fraud prevention
Shipping Management
Order fulfillment demands carrier coordination and delivery optimization
Customer Communication
Order processing requires proactive customer updates and exception handling
Multi-Channel Integration
Managing orders across different platforms requires seamless workflow coordination
How We Help
Our managed teams provide comprehensive order processing including order validation, payment processing, fulfillment coordination, shipping management, and customer communication. We ensure systematic processing while maintaining order accuracy and adapting to varying operational requirements across retail organizations.
Key Capabilities
Complete order processing lifecycle management
Payment coordination and fraud prevention
Fulfillment automation and shipping coordination
Customer communication and service support
The Challenge
A direct-to-consumer brand experiencing rapid growth struggled with order processing across multiple sales channels. Their customer service team spent excessive time on order coordination instead of customer relationship management.
Our Solution
Our dedicated offshore order processing team provides comprehensive fulfillment support including order validation, payment processing, inventory allocation, shipping coordination, carrier management, customer communication, exception handling, and tracking updates across all e-commerce and fulfillment systems.
Client Results
- Reduced processing time by 80%
- Achieved 99.9% order accuracy
- Cut order processing costs by 50%
- Improved delivery times by 30%
- Increased customer satisfaction by 45%
VP Operations | Direct-to-Consumer Brand | Multi-Channel E-commerce | Implementation within Weeks
Structure Delivers Results
Processing Excellence
Systematic order validation with comprehensive fulfillment coordination achieving optimal processing accuracy and customer satisfaction
Fulfillment Coordination
Structured order management ensuring smooth processing while maintaining consistent quality standards across all order types
E-commerce Expertise
Specialized teams experienced in order processing and customer service best practices
Integration Support
Comprehensive order support and coordination ensuring accurate processing with complete tracking documentation
From Inquiry to Excellence
Introductory Meeting
Understand your order processing needs and current order management system landscape
Requirements Alignment
Assess your current order workflows and identify opportunities for processing improvements
Tailored Proposal
Receive a comprehensive solution designed for your specific order processing requirements
Structured Onboarding
Implement processing protocols and train specialized fulfillment teams with systematic quality control
Measurable Outcomes
%
High-Volume Order Processing
99.9%
Order Accuracy
%
Accelerated Fulfillment
50%
Cost Reduction
45%
Satisfaction Improvement
Client Success Stories
“Their offshore order team transformed our fulfillment operations. Perfect order accuracy while our team focuses on customer experience and strategic growth initiatives.”
“The managed service model enabled our platform to scale order processing without fulfillment bottlenecks. Institutional-quality processing at startup speed.”
Industry Applications
Enterprise Retailers
Multi-channel order processing across online stores
E-commerce Platforms
Automated order workflows and fulfillment integration for marketplace sellers
National Brands
Direct-to-consumer order processing and customer experience optimization
Digital Marketplaces
High-volume order processing for marketplace platforms and drop-shipping operations
Supply Chain Companies
Order coordination and fulfillment optimization for logistics and distribution
Manufacturing Analytics
Order data processing for production planning and demand forecasting
Expected Outcomes
Streamlined order processing with zero fulfillment delays
99.9% order accuracy across all processing workflows
Enhanced customer satisfaction and delivery performance
Reduced order processing operational costs
Improved payment coordination and fraud prevention
Optimized order management efficiency
Frequently Asked Questions
All order types including standard orders, subscriptions, pre-orders, back-orders, and complex multi-item shipments.
Order validation with automated checks and exception handling achieves 99.9% accuracy consistently.
Yes, we scale processing capacity to handle holiday peaks, promotional events, and sudden volume spikes.
Enterprise-grade security protocols with PCI compliance, encryption, and fraud prevention.
We have pre-trained expertise on 300+ software packages. We commonly see Shopify, Magento, WooCommerce, BigCommerce, and Oracle Commerce, but we adapt to any system you use.
Yes, we provide direct integration with UPS, FedEx, DHL, USPS, and regional carriers for optimal shipping rates and delivery times.
Trusted by the Institutions that Set the Standard
Driving Efficiency Across the Portfolios of Leading Global Investors
Accelerate customer satisfaction with perfect order processing and fulfillment.