Insurance companies and InsurTech platforms struggle with policy management overwhelming administrative capacity. Our managed offshore teams handle complete policy lifecycle workflows with perfect customer service coordination.
Stop struggling with
- Policy administration backlogs affecting customer experience
- Manual policy updates consuming staff time
- Customer service inquiries overwhelming support teams
- Lifecycle management creating operational bottlenecks
- Policy documentation preventing service scalability
Start achieving
- Complete policy administration with zero processing delays
- Perfect policy lifecycle management and updates
- Proactive customer service and policy coordination
- Administrative teams focused on strategic initiatives
- 50% reduction in policy administration costs
Request A Proposal
Let’s start with a few simple questions about you.
Client Retention
Clients stay because they don’t have to supervise us.
Cost Savings
Structured execution without internal headcount growth.
Accuracy
Because your ops can’t afford inconsistency at scale.
These aren’t project-based numbers. They’re system-level outcomes—visible across cycles and functions.
Strategy is abundant. Execution is rare.
Backed by the Operators that Keep the Real Economy Running
“Working with Assivo felt different from the very start. Their team brought a level of strategy development that matched TreviPay’s most complex operational challenges—the kind of customization we never imagined an offshore partner could deliver.
What impressed me most was the execution: precise, disciplined, and unwavering in integrity, reminiscent of the standards I came to value in over two decades of military service. Assivo doesn’t just deliver capacity—they deliver order, clarity, and results you can depend on.”
—Jim Knickerbocker, Director of Strategic Projects, TreviPay
Built for America’s Middle Market, Recognized by Its Leaders
Administration Volume Management
Processing policy transactions across multiple product lines exceeds administrative capacity
Lifecycle Complexity
Manual policy management requires specialized insurance expertise and regulatory knowledge
Customer Service Coordination
High-volume policy inquiries and changes demand consistent service quality
Regulatory Compliance
Policy administration requires perfect documentation and audit trail management
Technology Integration
Managing policy administration across different platforms requires specialized coordination
How We Help
Our managed teams provide comprehensive policy administration including lifecycle management policy updates customer service coordination billing support and compliance monitoring. We ensure systematic processing while maintaining data accuracy and adapting to varying policy requirements across insurance organizations.
Key Capabilities
Complete policy lifecycle management and coordination
Customer service support and communication
Policy updates and renewal processing
Compliance monitoring and audit trail maintenance
The Challenge
A digital insurance platform serving small businesses struggled with policy administration across multiple state regulations. Their product team spent excessive time on policy workflow optimization instead of customer experience features.
Our Solution
Our dedicated offshore policy administration team provides comprehensive lifecycle support including policy issuance renewal processing endorsement management cancellation coordination customer service support billing coordination compliance monitoring and reporting optimization across all insurance systems and platforms.
Client Results
- Reduced administration time by 75%
- Achieved 99.9% policy accuracy
- Cut policy administration costs by 50%
- Improved customer satisfaction by 50%
- Increased processing capacity by 80%
VP Operations | Digital Insurance Platform | Small Business Insurance | Implementation within Weeks
Structure Delivers Results
Administration Excellence
Systematic policy processing with comprehensive validation achieving optimal accuracy and customer satisfaction
Customer Focus
Structured service coordination ensuring consistent policy management while maintaining professional customer relationship support
Insurance Expertise
Specialized teams experienced in policy administration customer service and insurance workflow best practices
Service Integration
Comprehensive policy support and coordination ensuring accurate administration with complete audit trails throughout
From Inquiry to Excellence
Introductory Meeting
Understand your policy administration requirements customer service needs and current insurance policy system landscape
Requirements Alignment
Assess your current administration workflows and identify opportunities for service improvements and optimization
Tailored Proposal
Receive a comprehensive solution designed for your specific policy administration and customer service requirements
Structured Onboarding
Implement administration protocols train specialized customer service teams and establish systematic quality measures
Measurable Outcomes
%
High-Volume Administration Capability
99.9%
Policy Accuracy
%
Enhanced Customer Experience
50%
Cost Reduction
80%
Capacity Increase
Client Success Stories
“Their offshore administration team transformed our policy management. Perfect lifecycle processing while our staff focuses on customer relationships and product innovation.”
“The managed service model enabled our platform to scale operations without adding administrative headcount. Consistent quality at half the cost.”
Industry Applications
Insurance Companies
Policy administration across auto property life and commercial insurance products
InsurTech Platforms
Digital policy workflows and automated administration integration
Managing General Agents
Policy administration support for specialized insurance programs
Insurance Analytics Firms
Policy data processing for customer analytics and retention modeling
Third-Party Administrators
Policy management support for self-insured organizations
Digital Insurance Platforms
High-volume policy administration for online insurance products
Expected Outcomes
Streamlined policy administration operations
99.9% processing accuracy across all policies
Enhanced customer service and satisfaction
Reduced administration operational costs
Improved policy lifecycle management
Optimized administration workflow efficiency
Frequently Asked Questions
All insurance products including personal lines commercial lines life health and specialty insurance.
Insurance expertise with multi-level validation and compliance verification achieves 99.9% accuracy consistently.
Yes we administer everything from simple personal policies to complex commercial and specialty insurance products.
Enterprise-grade security protocols with encryption access controls and complete audit trails.
We have pre-trained expertise on 300+ software packages. We commonly see Duck Creek Policy Guidewire PolicyCenter Applied Epic AMS360 and Sapiens ALIS but we adapt to any system you use.
Yes we provide the administration infrastructure many InsurTech platforms rely on.
Priority processing protocols ensure critical policy updates receive immediate attention and processing.
Trusted by the Institutions that Set the Standard
Driving Efficiency Across the Portfolios of Leading Global Investors
Enhance customer relationships with perfect policy administration at scale.